Privacy Policy

Q Systems LLC ("Q Systems," "we," "our," or "us") respects your privacy and is committed to protecting the personal data we collect about you. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website at www.qsystems-qa.com or otherwise interact with us online.

We are a company licensed by the Qatar Financial Centre Authority (Registration No. 03351), with our registered office at the Qatar Financial Centre, Doha, State of Qatar.

1. Scope of this policy

This Privacy Policy applies to personal data we collect through our website. It does not apply to information collected through other channels — such as in-person meetings, telephone calls, or services delivered under separate engagement agreements — where additional privacy notices or contractual terms may apply.

2. Information we collect

2.1 Information you provide

When you contact us through our website's contact form or via email, we collect:

• Your name
• Email address
• Company or organisation name
• The content of your message and any other information you choose to share

2.2 Information collected automatically

When you visit our website, we and our analytics providers may automatically collect:

• IP address and approximate location
• Browser type and version
• Device type and operating system
• Pages visited, time spent, and navigation patterns
• Referring website or search query
• Cookie identifiers and similar tracking data

We use this information to understand how our website is used and to improve its performance and content.

3. How we use your information

We use the personal data we collect to:

• Respond to your enquiries and provide requested information about our services
• Communicate with you about prospective engagements
• Improve our website, content, and user experience
• Detect, prevent, and respond to security incidents or abuse
• Comply with applicable laws, regulations, and lawful requests

We do not sell your personal data, and we do not use it for advertising purposes.

4. Legal basis for processing

We process personal data under the following legal bases recognised by the Qatar Financial Centre Data Protection Regulations 2021 and other applicable Qatari law:

• Legitimate interest — to respond to enquiries, improve our services, and protect our website and operations
• Consent — for non-essential cookies, analytics, and any optional communications, where required
• Contract or pre-contractual steps — where processing is necessary to take steps before entering into an engagement with you or your organisation
• Legal obligation — where processing is required by Qatari or QFC law

5. Sharing your information

We may share personal data with:

• Service providers — including cloud hosting, analytics, customer relationship management, and email service providers, who process data on our behalf under contractual obligations
• Professional advisors — including auditors, accountants, and legal counsel, where reasonably necessary
• Authorities and regulators — where required by law, regulation, court order, or legitimate request from a competent authority
• Successors — in the event of a corporate restructuring, merger, or sale of the business, in which case we will ensure your rights remain protected

We do not sell or rent personal data to third parties.

6. International data transfers

We use trusted cloud hosting and service providers, some of which may be located outside the State of Qatar. Where personal data is transferred internationally, we put appropriate safeguards in place — including standard contractual clauses, adequacy assessments, or other legally recognised mechanisms — to ensure your data continues to be protected to a standard consistent with QFC DPR 2021 and Qatari law.

7. Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as otherwise required by law or regulation. Enquiry data submitted through our contact form is typically retained for up to 24 months from the date of last contact, after which it is deleted or anonymised, unless a longer retention period is justified or legally required.

8. Your rights

Subject to applicable law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request erasure of your data ("right to be forgotten")
• Restrict or object to certain processing
• Receive your data in a portable, machine-readable format
• Withdraw consent at any time, where processing is based on consent
• Lodge a complaint with the Qatar Financial Centre Data Protection Office or another competent supervisory authority

To exercise any of these rights, please contact us using the details at the bottom of this page. We will respond within the timeframes required by applicable law.

9. Cookies and similar technologies

Our website uses cookies and similar tracking technologies to function correctly and to understand how visitors interact with our content. We use:

• Essential cookies — necessary for the website to operate properly
• Analytics cookies — to measure visitor traffic and site performance (such as Google Analytics)

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how the website functions.

10. Security

We implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is fully secure, and we cannot guarantee absolute security.

11. Children's privacy

Our website is not directed at children under the age of 18, and we do not knowingly collect personal data from children. If you believe we may have collected information from a child, please contact us so we can investigate and delete the data as appropriate.

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The "Last updated" date at the top of this page indicates when it was most recently revised. Material changes will be communicated through our website or via direct notice, where appropriate.

13. Contact us

For any questions about this Privacy Policy, to exercise your rights, or to make a data protection complaint, please contact us: